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Home»Articles»Differentiate Online: How To Use The Internet To Find, Attract, Convert And Retain Profitable Customers
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Differentiate Online: How To Use The Internet To Find, Attract, Convert And Retain Profitable Customers

Tito Philips, Jnr.By Tito Philips, Jnr.August 12, 2012137 Mins Read
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The 25th of July this year was my 28th birthday. Every birthday, I try to launch a new initiative, product or service that will serve as my birthday gift to the world.

I launched naijapreneur two years ago to celebrate my 26th birthday. Last year, I launched the unusual entrepreneur’s journey ebook to celebrate my 27th birthday. This year’s gift is coming in a little bit late, but as they say, it’s better late than never!

So what’s this year’s birthday gift?

This year, I am launching a complete internet marketing solution that works for smart businesses. It’s called Differentiate Online. It is a combination of services, products, and education that will help unusual entrepreneurs leverage on the internet to find, attract, convert and retain profitable customers.

Demo

It focuses on helping smart businesses answer 4 critical questions essential to their success.

1. How do we FIND potential customers?

2. How do we ATTRACT them to checkout our products/services?

3. How do we CONVERT them from prospects into profitable customers?

4. How do we RETAIN them to ensure a long term win-win relationship?

In other words, how do you get your target market to know, like and trust your brand?


A New Era of Marketing

In the past, there existed only three major marketing channels available for businesses to send out marketing messages to their target audience. Collectively they were called mass media. What were they?

1. Print -newsapers, magazines, billboards, handbills or flyers etc.

2. Radio

3. Television

With these three major weapons of marketing, the age of mass marketing was born. Businesses simply had to create campaigns and just spread them through these mass mediums. The war of winning the market was won by the business with the biggest purse who could spread their message or marketing campaigns through all three mass media.

The more of these three channels they could spread their message through, the more of their target audience they reached. This was how the marketing term advertising came to be very popular. The way it worked was very simple, hire some group of creative minds who called themselves advertising agencies to craft a marketing message or campaign for your business and simply spread them through any or all of the three major mass media depending on your budget.

Marketing then was all about the money; only those who could pay for exposure on these mass media channels had a higher market share. This made more and more small businesses to be left in the dark and contributed to their limited growth. Again, this is no longer the case. The game has changed because there has been an addition to the three major marketing channels available.

This new addition is not one-way communication or broadcasting as the previous three (print, radio, and TV) where only the marketer was allowed to spread their message to their target audience. This new addition is a two-way communication between you the marketer and they the target customers.

This new addition is not mass media, it is called social media and it is powered by the internet. The internet is the fourth marketing channel available to businesses to get their messages out to their target audience.

So today, we have the following marketing channels;

 

1. Print -newsapers, magazines, billboards, handbills or flyers etc.

2. Radio

3. Television

4. Internet

The playing field of marketing changed forever with the invention of the internet. Why? Because it didn’t cost as much to be on the internet as it cost to be on the three previous marketing channels. Unlike other three marketing channels that existed before the internet which were privately owned and controlled by media companies, the internet is a public domain.

Meaning that no one person, company, country or government owned or controlled the internet. This simple difference made all the difference in the world of marketing. Because no one determined who uses the internet, it made it completely affordable for any one and indeed everyone to go online.

All it takes is a having website, which serves as your office online. Because no one controlled the price or cost of being online, small businesses now have a chance to make their mark in the world of business. Now small businesses are giving the big marketing spenders a run for their money. How does that make you feel as a small business owner?

Don’t know about you, but I personally believe that this is the best time to be in business. The playing field has been leveled. Anyone with a product/service can find, attract, convert and retain their target market into profitable customers using the internet as a marketing channel.

Today, both small, medium and big businesses now compete for the attention of the customer through the same channel —the internet. Today, with some little funds backed with a lot of will power and creativity, a small business can out-market the big competition leveraging on the power of the internet.

How To Differentiate Online

Below are the four essential elements you need to differentiate your brand online!

  •   DESIGN

To DIFFERENTIATE online, you need an UNUSUAL website that STANDS OUT from the competition. Your website is your office/shop on the internet. It is the replica of your physical ‘brick and mortar’ office/shop. However, on the internet, you don’t have a second chance to make a good impression because the quality of what you are offering is judged by the look and feel of your site. So you need an unusual web design that is creatively crafted to reflect your brand, set you apart from the competition and captivate your target audience.

  •  CONTENT

To DIFFERENTIATE online, your website needs to tell a compelling STORY that captures the INTEREST and ATTENTION of your target audience by clearly addressing their needs and wants. Your website is your office/shop online and the contents on it are your sales team. They have to be creatively crafted to help your target customers get one of the two things they are looking for online;

  • A solution to a problem they have but don’t want

OR

  • A result they want but don’t currently have.

 

Your site must be able to clearly articulate the benefits of doing business with you.

  •  TRAFFIC

To DIFFERENTIATE online, your website needs to be VISIBLE on search engines like google, yahoo, bing, ask, etc and social networks like facebook, twitter, linkedin, youtube, google+ etc. in order to ATTRACT visitors from them. The reason why you created an office/shop online [website] is to make the existence of your business known to your target customers. In other words, you want your website to be a lead generation tool for your business.

  •  CONVERSION

To DIFFERENTIATE online, your website must be able to turn TRAFFIC (visitors) into SALES (customers). The whole essence of internet marketing is to make more sales. But sales are not made in an instant. Sales are made by following up on leads and getting them to know, like and trust your brand.  This is why you need an effective follow-up system. This follow-up system is your email marketing strategy, with it you can begin to nurture your leads to know, like and trust your brand through a series of sales letters delivered straight into their inbox!

Here’s What You Need To Do Next!

Head over to the site, www.differentiateonline.net and show me some birthday love by signing up for the eMarketing newsletter and help spread the word to others. It promises to be an exciting ride as I will be dishing out weekly tips and ideas on how to use the internet to find, attract, convert and retain profitable customers!

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Tito Philips, Jnr.
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Hi! My name is Tito Philips Jnr, an unusual Nigerian that is MAD – Making A Difference. I'm the Chief Community Leader here and this is where we raise the bar of entrepreneurship. We are a TRIBE of Unusual Entrepreneurs, we are not your every day entrepreneurs who go into business to put food on the table and pay bills. For us, business is more than making ends meet [survival]. It is our means of doing what we love [passion], changing the world [purpose] and being financially rewarded for it [profit]™. Want to become ONE of us?

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View 13 Comments

13 Comments

  1. Ifeanyi C. Okolo on August 13, 2012 2:45 pm

    Great gift for your customers Tito. And i love the IDEA behind your gift and the way you give out gifts to celebrate your birthday.

    I know that ‘Differentiate Online’ is here to stay and we as DISTINCT Entreprenuers are glad to be part of the movement of being Differentiated Online.

    Thanks Tito and keep them [gifts] coming!

    Reply
  2. Tito Philips, Jnr. on August 13, 2012 10:42 pm

    Thanks Ifeanyi,
    Appreciate the kind words. Thank you for helping spread the word too!

    Reply
  3. Ifeanyi C. Okolo on August 13, 2012 10:51 pm

    Tito, you are welcome.

    Reply
  4. Cudjoe on August 15, 2012 2:46 pm

    This is my first time and to be honest with you, I really enjoyed your blog.

    Reply
    • Tito Philips, Jnr. on August 16, 2012 9:25 am

      Thanks Cudjoe!
      Welcome to the community!

      Reply
  5. wisebizwealth on September 1, 2012 11:21 pm

    Sir, its been quite some months, that i followed your blog posts and honestly- its the best, i have ever seen and read, after it comes incomediary.com, But as it is thanks with the Gift and keep up with the entrepreneurial spirit!

    Reply
    • Tito Philips, Jnr. on September 2, 2012 12:59 pm

      Thanks for the compliments, really appreciate the kind words. Looking forward to seeing more of you around 🙂

      Reply
  6. Felxfame on September 13, 2012 8:48 pm

    Sir, I must confess: this is a very big gift u re offering to entrepreneurs.
    In this article, you’ve exposed lots of things we need to know.
    I will say a BIG thanks to that.

    Reply
    • Tito Philips, Jnr. on September 14, 2012 12:10 pm

      Nice to have you here finally, Felxfame!
      Welcome to the community of unusual entrepreneurs.

      Reply
  7. Felxfame on September 14, 2012 1:19 pm

    Thanks Mr. Tito.
    I have been here for a month now.

    Reply
  8. Felxfame on September 14, 2012 1:44 pm

    I’ve been enjoying all your nice articles and e-books, but never made out time to comment.
    Keep it up sir!

    Reply
  9. OLALEKAN on September 22, 2014 11:35 pm

    thanks a bunch Tito
    very inspiring blog, i would love to hear more from you. your differentiate online.com isn’t so direct. i don’t even know where to subscribe for your newsletters. anyway thanks
    i would really love to send you a mail to talk about my tots. hope you will be helpful

    Reply
    • Tito Philips, Jnr. on September 23, 2014 12:28 am

      Hi Olalekan,

      Here is the new URL for differentiate online, http://differentiateonline.net/ sorry about the error.

      You can use the contact us form to reach me via email.

      Thanks!

      Reply
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