Slack’s Workforce Lab research and interactive quiz provide a roadmap for employers to onboard workers to “The AI Team,” where humans and AI agents collaborate successfully. The study identifies five AI personas, each with unique motivations and perspectives on AI adoption:
1. The Maximalist (30%): Enthusiastic AI adopters who use it frequently and encourage others.
2. The Underground (20%): Cautious AI users who don’t share their experiences with colleagues.
3. The Rebel (19%): AI skeptics who avoid using it and consider it unfair.
4. The Superfan (16%): AI admirers who haven’t yet fully utilized it at work.
5. The Observer (16%): AI newcomers who are watching with interest and caution.
Salesforce’s Christina Janzer emphasizes the importance of understanding these personas to bring everyone onboard “The AI Team” and realize the benefits of AI adoption. The research highlights the need for a tailored approach to AI onboarding, as a one-size-fits-all strategy may not work.
Dive deeper into each AI persona and take the AI Persona Quiz to discover which type you are. Learn how Salesforce is using AI to upskill employees and create new career paths.
