Gentle Computer Limited, a leading Nigerian IT retail firm known for its wide range of laptop accessories and spare parts, is set to unveil its new headquarters in Ikeja, Lagos on Saturday, May 24.
The launch event will also mark the official rollout of the company’s e-commerce platform and an AI-powered WhatsApp customer service solution, aimed at improving accessibility and customer engagement.
Founded 15 years ago, GTL Gentle Computer has grown from a small tech outlet into a trusted brand with six locations across Lagos—three in Alaba, including its flagship Gentle Computer Plaza, and three in Ikeja, where the new headquarters will now serve as its operational base.
The company has built a solid reputation for providing rare and hard-to-find laptop components, catering to engineers, IT professionals, and hardware dealers. It is also known for its competitive pricing, fast order processing, and strong after-sales service.
In a statement ahead of the launch, GTL said the new Ikeja headquarters represents a “new era” for its customers and partners, promising enhanced product availability, faster order fulfillment, and more responsive support via its newly implemented AI-assisted customer service.“This is more than just a building—it’s a central hub for innovation, digital transformation, and improved service delivery,” a spokesperson for the company said.
The newly launched e-commerce platform will allow customers across Nigeria to browse, order, and track laptop accessories and parts in real time, while the 24/7 AI-driven WhatsApp support will handle inquiries and troubleshooting instantly.
GTL’s growth and transformation come at a time when demand for tech hardware and online services is rapidly expanding. The company hopes to position itself at the forefront of this trend, offering both brick-and-mortar convenience and robust digital solutions.
The launch event is expected to attract industry professionals, partners, and tech enthusiasts, and coincides with a personal milestone for the company’s CEO, who will celebrate his 38th birthday shortly after the event.
